Privacy Policy

We collect information that you voluntarily provide when you interact with our website, contact forms, or services. This may include:

• Personal details — your name, email address, phone number, and company name when you submit a contact or inquiry form.
• Project information — details about your business requirements shared through consultations or project briefs.
• Usage data — anonymised information such as IP address, browser type, operating system, pages visited, time spent on pages, and referral source. This data is collected automatically through cookies and analytics tools.
• Device information — screen resolution, device type, and language preferences for improving your browsing experience.

We do not collect sensitive personal data such as financial information, government-issued identification numbers, or biometric data through this website.

The information we collect is used solely for legitimate business purposes, including:

• Responding to your inquiries, service requests, and project proposals.
• Communicating with you about our services, project updates, and relevant business information.
• Improving our website, services, and user experience based on aggregated usage patterns.
• Ensuring the security and integrity of our website and infrastructure.
• Complying with applicable Indian laws and regulations, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
• Enforcing our terms of service and protecting the rights of Akarvi Labs and its users.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We take the security of your personal information seriously and implement industry-standard practices to protect it:

• All data is transmitted over encrypted connections using TLS/SSL protocols.
• Our website and services are hosted on reputable cloud infrastructure providers with enterprise-grade security certifications.
• Access to personal data is restricted to authorised personnel on a need-to-know basis.
• We conduct periodic reviews of our data collection, storage, and processing practices.
• Data is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We may use the following third-party services that collect, monitor, and analyse data to improve our services:

• Google Analytics — to understand website traffic, user behaviour, and engagement patterns. Google Analytics may use cookies to collect anonymised data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
• Hosting providers — our website is hosted on cloud platforms that may process server logs containing IP addresses and request metadata.
• Email service providers — for sending responses to your inquiries and project-related communications.

These third-party services have their own privacy policies governing how they use your information. We encourage you to review their respective policies. We do not share your personally identifiable information with third parties except as described in this policy or with your explicit consent.

Under applicable data protection laws, including the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:

• Right to Access — you may request a summary of the personal data we hold about you and the processing activities associated with it.
• Right to Correction — you may request that we correct any inaccurate or incomplete personal data.
• Right to Erasure — you may request deletion of your personal data, subject to our legal obligations and legitimate business interests.
• Right to Grievance Redressal — you may raise concerns about our data processing practices by contacting us directly.

To exercise any of these rights, please contact us at akash@akarvi.com. We will respond to your request within 30 days.

Our website uses cookies sparingly and only for essential purposes:

• Essential cookies — required for the basic functioning of the website, such as session management and security.
• Analytics cookies — used by Google Analytics to collect anonymised usage data. These help us understand how visitors interact with our website.

We do not use advertising cookies, tracking pixels, or any form of cross-site tracking. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of the website.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at akash@akarvi.com and we will promptly delete such information from our records.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Your continued use of our website after any modifications constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: